Save the Children is committed to protecting your personal data. Please read this policy carefully to understand how we collect, use and store your personal data.
WHO ARE WE?
The processing of your personal
data is carried out by or on behalf of Save the Children Fund, a registered
charity in England & Wales (No. 213890), Scotland (SC039570) and Isle
of Man (No. 199) and a registered company in England and Wales (178519).
HOW CAN YOU CONTACT US?
If you have any questions or
information, please contact:
The Data Protection Officer
Save the Children
1 St John’s Lane
HOW DO WE COLLECT YOUR INFORMATION?
We collect information from you
when you sign up to our website, for example your name, contact details,
country and organisation.
We may also collect aggregated
or anonymous information when you visit our website or interact with our
content. For example, we may collect information about the services you
WHAT INFORMATION DO WE
The information we collect from
you directly may include:
job role and organisation
collect this type of information.
However, some cookies may track how you use our website (please see our
HOW DO WE USE YOUR
We use your information:
To enable your registration on our website so that you can upload
For administrative purposes
For internal record keeping relating to any feedback or complaints;
To analyse and improve the content and operation of our website; and
Where we are required by law to disclose or otherwise use your
HOW WILL WE DISCLOSE THE
INFORMATION WE HAVE COLLECTED TO OUTSIDE PARTIES?
We may provide your information
to our service providers. Subject to your communication preferences and our
internal policies and procedures, this would include providing your information
to third parties that work with us to deliver and support the website.
HOW LONG DO WE KEEP YOUR
We will keep and delete your
information according to our internal policies and will keep it no longer than
reasonably necessary for the purposes for which we hold it, taking into account
relevant legal and regulatory retention requirements and operational
WHAT DATA PROTECTION RIGHTS
DO YOU HAVE?
Under UK data protection law,
you have certain rights over personal information that we hold about you. These
rights are summarised below. Please note that exceptions apply to a number of
these rights, and not all rights will be applicable in all circumstances.
You can assert your rights,
raise a concern, or make a complaint about how we process your personal data by
contacting our Data Protection Officer. It will assist us, if you explain your request
or concern and describe the personal information you are referencing as
specifically as possible. In order to action your request, we may need to
request further information or request that you provide proof of identity.
Your rights in relation to our
processing of your personal information, include:
Right to object to the processing of your data – you have the right to
object to our processing of your personal data in certain circumstances.
If you object, please explain your objection and the reason for it.
Right to have inaccurate or incomplete personal information corrected or
completed – if you believe our records of your personal information are
inaccurate or incomplete, you have the right to ask us to correct or complete
Right to restrict processing – in certain circumstances, you have the
right to ask us to stop making active use of the personal information that we
retain in our records about you, if there is disagreement about its accuracy or
Right of erasure – in certain circumstances, you have the right to
request that we delete your personal information from our records.
Right of access – you can write to us to ask for confirmation of what
information we hold relating to you and to request a copy of that information.
Provided we are satisfied that you are entitled to see the information
requested and we have successfully confirmed your identity, we will provide you
with your personal information subject to any exceptions that apply.
Right to receive your personal information in a portable format – in
limited circumstances, where we are processing information you provided to us
because you gave us your consent or because it is necessary for the performance
of a contract and the processing is carried out by automated means, you may ask
us to provide it to you in a portable format.
If you are not happy with how
we have handled your request or complaint, you can contact the Office of the
Information Commissioner, which over
sees the protection of personal
data in the UK. Alternatively, you may
choose to contact the Information Commissioner directly about your complaint, regardless
of whether you have raised it with us first.
WHY ARE WE ALLOWED TO PROCESS
YOUR PERSONAL INFORMATION?
This policy takes into account
several laws, including:
the Data Protection Act 2018
the Privacy and Electronic Communications (EC Directive) Regulations
UK General Data Protection Regulation
our processing of your personal information as described in this policy is
allowed by these laws based on one or more lawful grounds, including:
Where you have provided your consent to us using your personal
information in a certain way.
Where the processing is reasonably necessary for the performance of a
contract to which you are a party or to take steps at your request prior to
entering a contract.
Where the processing is reasonably necessary to comply with a legal
obligation to which we are subject.
Where the processing is reasonably necessary for the purpose of a
legitimate interest pursued by us or a third party and your privacy rights do not
override the legitimate interest. Our “legitimate interests” include
pursuing the aims and ideals of Save the Children through advocating and
campaigning for the welfare of children, supporting children and families
through our work in the UK and globally, and fundraising through direct
marketing campaigns, emergency appeals, special events and our retail
shops. However, “legitimate interests” can also include your
interests, such as when you have requested information from us, and those of
third parties, such as our beneficiaries.
We cannot be held responsible
for the privacy of data collected by websites not owned or managed by us,
including those linked through this website.
COOKIES AND HOW WE USE THEM
WHAT ARE COOKIES?
Cookies are text files that are
placed on your computer or internet-enabled device whenever you visit us
online. Cookies allow us to remember and
track your device but do not provide us with identifiers such as your email
TYPES OF COOKIES
First and third
First party cookies are cookies that are served directly by the website operator (Save the Children) to your device, and are often used to recognise your device when it revisits that site, and to remember your preferences as you browse the site. First party cookies are our cookies.
Third party cookies are served by a service provider on behalf of the website operator, and can be used by the service provider to recognise your device when you visit other web sites. Third party cookies are most commonly used for web site analytics or advertising purposes. There are some third party cookies on this site, for example cookies that support embedded YouTube videos.
Session cookies and persistent cookies
In addition, cookies may be either ‘session cookies’ or
‘persistent cookies’. Your device automatically removes session cookies once
you close your browser. Persistent cookies will survive on your device until an
expiry date specified in the cookie itself, is reached. We use session cookies but
not persistent cookies.
Categories of cookies we use
1. Strictly necessary cookies:
are necessary for the website to function and cannot be switched off in our
systems. They are usually only set
in response to actions made by you which amount to a request for
services, such as logging in or filling in forms. You can set your browser to
block or alert you about these cookies, but some parts of the site will not
2. Functional cookies:
These cookies enable the website to provide enhanced
functionality and personalisation. They may be set by us or by third party
providers whose services we have added to our pages. These cookies do not store
information that would allow us to identify you.
3. Performance cookies
These cookies allow us to measure website visitors
and how they reached our site, so we can improve its performance. They also
help us know the most and least popular pages, how visitors move around the
site, and the actions visitors take on our website. These cookies typically
collect unique numbers that identify your browser or device.
WHAT INFORMATION DO WE
COLLECT USING COOKIES?
We may collect some, or all, of the information available
from cookies when you visit our website.
of the website you visit;
of time you spend on the site;
are new to the site, or have visited it before;
have visited it before, if we hold your data in another place
country, region, city and/or borough associated with your IP address or device;
came to our website – for example, through an email link or a search engine;
the type of
device and browser you use;
messages that you receive on the site
CHANGING YOUR COOKIE
The “Help” menu in
the toolbar of most web browsers will tell you how to change your browser’s
cookie settings, including how to have the browser notify you when you receive
a new cookie, and how to disable cookies altogether. Below is some helpful
guidance about how to make these changes.
HOW TO DISABLE COOKIES
1. On your browser tools menu, select ‘Internet Options’
2. Click on the ‘Privacy’ tab and then on the ‘Sites’ button
3. Type into the ‘Address of website’ field: www.savethechildren.org.uk
5. Click on the ‘Block’ button
6. Click on the OK button
Find out more information about blocking or deleting cookies using Microsoft Internet Explorer.
7. Other browsers:
– Firefox cookie management
– Chrome cookie management
– Safari cookie management
Find out more detailed information on disabling cookies